Mandate of the EAAB
Mandate of the EAAB
The primary mandate of the EAAB is to:
- Regulate, maintain and promote the standard of conduct of estate
agents having due regard to the public interest.
- Manage and control the Estate Agents Fidelity Fund. ;
- Issue Fidelity Fund Certificates
- Manage the educational and examination standards of the estate agents
The secondary mandate is to act as Supervisory Body in terms of the Financial Intelligence Centre Act.
Values
After comprehensive consultation and interaction with all relevant stakeholders, both internal and external, within the real estate environment consensus has been reached that the following values will underscore the Board’s behaviour as it strives towards the achievement of the ideals encapsulated in its vision and mission, namely:
- Integrity: Quality of adhering to high moral principles and/or professional
standards
- Responsibility: The authority to make decisions independently and to be
accountable for something or someone;
- Excellence in service delivery: Exceed client expectations is service delivery;
- Communications: The effective exchange of information between individuals and/or
organisations by using written and verbal means and in such a manner that
there is a mutual understanding;
- Responsibility: Doing what you have promised;
- Participation: Involving all relevant stakeholder in what we do; and
- Integration: Working together in service delivery
