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LATEST UPDATE

Media Release

29 June 2020

EAAB WAIVERS PENALTIES FOR LATE AUDIT SUBMISSIONS

JOHANNESBURG – The Estate Agency Affairs Board will not penalise estate agents who submit late audit records for the 2019/2020 financial year.

Audit reports are due annually by June 30, but the board is cognisant that due to the Covid-19 pandemic and the national lockdown several agents have not been able to complete this process.

According to section 29(1)(b), 32(3)(b) and 32(4) of the Estate Agency Affairs Act, the audit of the business accounting records and the trust accounting records shall be performed and finalised and the auditor’s report on the trust accounting records submitted to the EAAB within a period of  four months after the financial year end of the estate agent.

As a result of the far reaching consequences of the lockdown on the industry, the board has agreed not to impose penalties for late submissions.

EAAB CEO Ms. Mamodupi Mohlala said she was mindful of the challenges the industry was facing due to the lockdown and wanted to assure stakeholders that the regulator was working around the clock to find lasting solutions.

In May the EAAB made detailed submissions to the Department of Human Settlements on a raft of possible Covid-19 relief measures which included the issues of extension of deadlines for audit reports and the deferment of Continuing Professional Development (CPD) fees.

The EAAB is awaiting a response from the department on these and other issues and will communicate the outcome as soon as it is received.

The Board would like to acknowledge and thank all those who submitted their audit reports under the trying conditions.

END//…

Issued on behalf of EAAB CEO Ms. Mamodupi Mohlala

For more information contact

Chandré Prince
Communications and Stakeholder Engagement Specialist

Chandre.Prince@eaab.org.za


Estate Agency Affairs Board Bulletin
The Official Communiqué of the Estate Agency Affairs Board

25 June 2020

BACK TO THE GRIND FOR THE PROPERTY INDUSTRY

Thousands of estate agents returned to work on June 1 under alert level 3 of the COVID-19 regulations. This will undoubtedly bring some relief for the sector which came to a virtual standstill when the national lockdown was announced in March.

The Estate Agency Affairs Board (EAAB) recently released guidelines to assist employers, employees and the public on how to conduct business safely during the pandemic and how to help prevent and curb the spread of the Coronavirus. We appeal to everyone to adhere to the guidelines to ensure the health and safety of everyone.

LINK TO THE FULL BULLETIN
 


Media Release

22 June 2020

EAAB TO RE-OPEN ON 1 JULY 2020

JOHANNESBURG – The Estate Agency Affairs Board regrettably have to inform its stakeholders and the public that it has had to postpone the re-opening of its offices by a week.

Initially scheduled to re-open on June 23, the offices will now open on Wednesday 1 July 2020.

The delay is as a result of the high demand nationally for services to ensure that the organization is compliant with all Covid-19 regulations to safeguard the health and safety of its employees and the public. The services include, but it’s not limited to, sanitation and deep cleaning and training of staff on Covid-19 protocols and Covid-19 awareness signage.

Service providers have been appointed and are attending to all the requirements. The EAAB undertakes to act responsibly and do its part in preventing further spread of the virus. A phased-in approach has been adopted for essential staff to return to work.

We are mindful that this may cause some inconvenience to some, but we want to ensure stakeholders that we have dedicated teams working remotely who can be contacted for continued service delivery. Contact details can be found on www.eaab.org.za

Members of the public are encouraged to continue using electronic means to contact the EAAB where possible.

For further Covid-19 related enquires contact: Covid-19 Compliance Officer Mr. Oscar Mangole at oscar.mangole@eaab.org.za.

END//…
 


 

Media Release

14 June 2020

ESTATE AGENTS PROVIDED WITH GUIDELINES ON HOW TO CONDUCT BUSINESS DURING COVID-19

JOHANNESBURG
– Estate agents are encouraged to conduct virtual property tours and record offers to purchase electronically as part of the real estate industry returned to work under alert level 3 of COVID-19 regulations.

Physical viewings of no more than two people should only be done when a buyer or tenant has expressed definitive interest in a particular property and it should be kept brief and in line with COVID-19 health regulations. 

These and other guidelines are contained in a document designed by the Estate Agency Affairs Board (EAAB) which aims to assist employers, employees and the public on how to conduct business safely during the pandemic and help prevent and curb the spread of the Coronavirus.

EAAB CEO Ms Mamodupi Mohlala said the guidelines are important tools to ensure that industry and the public know how to say alert, contain the virus and save lives while observing the requirements to carry out their duties.

The guidelines are designed in line with various legislative instruments including the Disaster Management Act, the Occupational Health and Safety Act, COVID-19 regulations and the Basic Conditions of Employment Act.

It details risk management and risk mitigations processes, prevention and control protocols, setting up a COVID-19 response team, protocols on identification of infected individuals and confidentiality requirements. It further gives guidance on how to conduct meetings, fulfil contractual obligations and how to deal with issues of compliance.

Central to the guidelines is ensuring the health and safety of all along the value chain, including observing social distancing and good hygiene, wearing personal protective gear at all times, regular cleaning and disinfection of surfaces and offices. It also details the protocols to follow when dealing with suspected COVID-19 cases, the reporting lines and how to assist staff when they test positive and preserve confidential health issues of individuals.

Another key guideline for estate agencies is the appointment of a designated COVID-19 compliance officer to ensure compliance with policies and procedures, education and training of employees and to facilitate the implementation and management of processes put in place the spread of infections.

Regarding interactions with clients, the guidelines include the following:

  • All potential clients must have received all the safety protocol information prior to a viewing and must agree to adhere to these protocols at all times.
  • Estate Agents may not travel with clients in the same vehicle to view the property;
  • Clients, who refuse to sanitise their hands prior to entering a property for viewing, should not be granted access to the property;
  • Estate Agents and potential clients are to ensure that where possible there is no touching of any surface or object in the property and
  • Estate Agents must confirm that they have observed their clients and are satisfied that they are not displaying any symptoms associated with  COVID-19  including coughing, a sore throat, red eyes, shortness of breath and weakness;

The guidelines will be updated regularly in line with any legislative changes.

The complete document is available on the EAAB’s website (www.eaab.org.za) and will be emailed to all stakeholders on the regulator’s database.

For further Covid-19 related enquires contact: Covid-19 Compliance Officer Oscar Mangole at oscar.mangole@eaab.org.za.

For media enquiries contact: Communications and Stakeholder Engagement Specialist Chandré Prince at chandre.prince@eaab.org.za
 

LINK TO THE GUIDELINES


 

IMPORTANT NOTIFICATION - 11 June 2020


Media Release

11 June 2020

EAAB OFFICES TO RE-OPEN TO ENSURE CONTINUED SERVICE DELIVERY

JOHANNESBURG – The Estate Agency Affairs Board will re-open its Sandton, Johannesburg offices toward the end of June following the Covid-19 national lockdown.

The regulator will adopt a phased-in approach from 23 June 2020 when essential staff will return to the office to ensure continued service delivery to its stakeholders.

Throughout lockdown, the EAAB however ensured that core staff members were appropriately equipped to work remotely and service its stakeholders.

The EAAB CEO Ms. Mamodupi Mohlala said the phased return will be undertaken in line with government regulations using prescripts of the Occupational Health and Safety Act in governing workplaces in relation to the virus.  Stringent workplace protocols have been put in place, including special health and safety requirements and the appointment of a dedicated Covid-19 workplace readiness task team and a Covid-19 compliance officer.

“We are entering a new normal that will continue for some time.  We are however committed to the health of our employees and the safety of stakeholders and the public and will endeavor to put all necessary precautions in place as we continue to offer our mandatory services,” said Ms. Mohlala.

In addition to strict rules around social distancing, daily self-screening, cleanliness and hygiene routine, Ms. Mohlala said all employees and security personnel will receive training to ensure full compliance with all legislative prescripts.

The EAAB has procured specialized services to disinfect and sanitize the offices, provide training services and supply personal protective equipment (PPE).  Other control measures to prevent the spread of Covid-19 will include using technology to promote social distancing (virtual meetings), cancelling all group events and limiting shared spaces.  Information of policies and practices will be communicated to employees and industry stakeholders on a regular basis.

The Department of Employment and Labour and the union will be invited to do workplace readiness inspections prior to the planned opening on 23 June to ensure compliance with all relevant Covid-19 regulations.

Members of the public are encouraged to continue using electronic means to contact the EAAB (details and email addresses on www.eaab.org.za) where possible.

For further Covid-19 related enquires contact: Covid-19 Compliance Officer Mr. Oscar Mangole at oscar.mangole@eaab.org.za.

END//…
 


IMPORTANT NOTIFICATION - 31 May 2020

THE EAAB’S COMMITMENT TO CONTINUED SERVICE DELIVERY

South Africa's Covid-19 Command Council (CCC) briefing on Thursday, 28 May detailed the final Level 3 Alert Level Regulations giving most of the country's workforce the green light to start operating fully. 

The Covid-19 Regulations do not expressly make it mandatory for the EAAB to open its offices however the EAAB is putting measures in place to ready itself for preparing for some EAAB employees to resume duty at the EAAB offices in order to continue with service delivery.  Some of such measures include  implementation of the proper health and safety protocols,  the appointment of a Covid-19 Compliance Officer, and setting up a Safety Plan to be inspected as needed, as detailed by the CCC. 

Government is still advising that extreme caution be taken, especially in the country's hotspots, and that health imperatives such as social distancing and the compulsory need for screening and wearing of masks continues to be strictly followed. 

During the month of April and May, the EAAB made a concerted effort to equip identified employees to be able to work remotely to provide service to its stakeholders.  This will continue however, to further assist it is the intention of the EAAB to be able to allow some employees to return to the office on 08 June 2020 and others will continue to work remotely. 

With real estate agencies and Property Practitioners being a vital link in the value chain of the property sector and valued stakeholders of the Estate Agency Affairs Board, the organisation intends making every effort during the first week of June to ensure adherence to strict health and safety protocols, and will ensure that the necessary measures are in place in the office based in Sandton, Johannesburg. 

In order to do this, during the first week of June a Covid-19 Compliance Officer and Special Task Team have been assigned to ensure that in line with the new regulations that stipulate that businesses adhere to strict health and safety requirements, the EAAB will be putting all the necessary arrangements in place for the safety of both its internal and external stakeholders.

In addition to the Covid-19 Compliance Officer, two separate Task Teams have also been appointed to assist in the preparedness of the EAAB premises for the eventual full office operations and reopening to stakeholders namely a Covid-19 Building Readiness Task Team and a Covid-19 Policy Review Task Team.

IT IS TO BE NOTED – that the EAAB will not at this stage be opening its doors to the public or Property Practitioners on 08 June however, communications will be sent out and placed on the EAAB website advising the official date for reopening its doors. 

The EAAB would like to take this opportunity of assuring its stakeholders of their commitment to assist industry in continuing its service deliverables both with the intended skeleton staff that will be working possibly on a temporary rotation basis, as well as the continuation of employees working remotely.

The EAAB’s outsourced Call Centre has for the month of May been able to receive calls and assist stakeholders across the provinces, and it is most pleasing to report that over 4,000 Property Practitioners have already been in contact with the EAAB and their queries have been receiving attention.  This service albeit that for the time being will continue to operate remotely, stakeholders are welcome to call on 087 285 3222.

The regulator has made provisions for a core team of employees to work remotely to continue to offer the following services.

A more comprehensive plan will be provided on Thursday, 04 June to all stakeholders.  This will be placed on the EAAB’s website and sent via our bulk email platform.

For further information: EAAB Covid-19 Compliance Officer: Mr Oscar Mangole Oscar.mangole@eaab.org.za

Issued: EAAB Management

Date: 29 May 2020
 


 

Latest Update 29 June 2020 - EAAB WAIVERS PENALTIES FOR LATE AUDIT SUBMISSIONS
June 29, 2020
JOHANNESBURG – The Estate Agency Affairs Board will not penalise estate agents who submit late audit records for the 2019/2020 financial year.

LATEST UPDATE - EAAB to re-open on 01 July 2020
June 22, 2020
JOHANNESBURG – The Estate Agency Affairs Board regrettably have to inform its stakeholders and the public that it has had to postpone the re-opening of its offices by a week.

RESULTS ARE NOW AVAILABLE FOR ALL EXAM CANDIDATES WHO WROTE THE EXAM ON 05 MARCH 2020
June 19, 2020
This serves to advise all estate agents who wrote the Professional Designation Examination (PDE) in March 2020 that PDE results are now available on the MyEAAB portal.  Certificates for those who have passed are being printed and will be sent within 60 days after the date of the release of the exam results. 

ESTATE AGENTS PROVIDED WITH GUIDELINES ON HOW TO CONDUCT BUSINESS DURING COVID-19
June 14, 2020
JOHANNESBURG – Estate agents are encouraged to conduct virtual property tours and record offers to purchase electronically as part of the real estate industry returned to work under alert level 3 of COVID-19 regulations.

EAAB COVID-19 SUPPORT MEASURES FOR THE REAL ESTATE SECTOR
May 14, 2020
JOHANNESBURG – The COVID-19 pandemic has resulted in a worldwide economic downturn and the national lockdown will have long-lasting financial implications for many South Africans.

DEPARTMENT GRANTS AN EXTENSION FOR THE INDUSTRY AND PUBLIC TO SUBMIT COMMENTS ON NOTICE 139 OF 2020 - PROPERTY PRACTITIONERS REGULATIONS
May 7, 2020
The Department of Human Settlements Acting Director-General Neville Chainee has granted the public an extension to make comments on the Property Practitioners Regulations, notice 139 of 2020.

POSTPONEMENT IN THE CONDUCTING OF THE PROFESSIONAL DESIGNATION EXAMINATION SCHEDULED FOR 21 MAY 2020
April 21, 2020
The EAAB Education and Training Department wishes to inform all stakeholders and potential Professional Designation Examination candidates who wish to enroll, or have already expressed interest to enroll and to write the examination scheduled for 21 May 2020, that these scheduled examinations have, due to the outbreak of the COVID-19 virus and...

IMPORTANT UPDATE: PDI resolution application extension (to be read inconjunction with PDI's given a boost in real estate)
April 2, 2020
The EAAB earlier this month announced an exciting initiative that will assist estate agents from disadvantaged backgrounds gain entry into the profession.

THE ENROLMENT TO WRITE THE PROFESSIONAL DESIGNATION EXAMINATION ON 21 MAY 2020 IS OPEN
April 2, 2020
This serves to advise all estate agents who wish to undertake the upcoming Professional Designation Examination (PDE) scheduled to take place on 21 May 2020 that enrolment for such is now open and closing on 08 May 2020 (no extensions will be allowed).  All qualifying estate agents wishing to enroll for this exam are advised to use the form...

EAAB encourages stakeholders to participate in public information sessions on draft regulations
March 4, 2020
JOHANNESBURG – The Estate Agency Affairs Board has in in the past few months engaged with a number of new and current stakeholders to prepare the industry for the impending legislative changes in respect to the newly enacted Property Practitioners Act No. 22 of 2019.

CONTINUING PROFESSIONAL DEVELOPMENT (CPD) DISQUALIFICATION
March 2, 2020
The Estate Agency Affairs Board would like to advise all estate agents who have been disqualified under section 27 of the EAA Act due to Continuing Professional Development (CPD) non-compliance, to log a query via the following procedure should they have any questions.

NEW PPA TO BOOST TRANSFORMATION, CONSUMER PROTECTION - EAAB ASSURES INDUSTRY
February 12, 2020
JOHANNESBURG – The new Property Practitioners Act that comes into effect later this year will have significant bearing on transformation, consumer protection and regulation in property and related industries, according to Estate Agency Affairs Board (EAAB) chief executive Mamodupi Mohlala.

EAAB kicks off series of engagements - Property Practitioners Act No, 22 of 2019
February 5, 2020
EAAB kicks off series of engagements with stakeholders as new era under the Property Practitioners Act dawns!

FAQ about the impact of lockdown on real estate industries
November 30, -0001
The unprecedented 21-day national lockdown kicks in at midnight Thursday 26 March 2020. President Cyril Ramaphosa announced the bold effort to stave off the rampant Coronavirus that has gripped the world. The lockdown will have dire consequences for the economy and the manner in which business is conducted in the property and real estate...



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