The Estate Agency Affairs Board (EAAB) was established in 1976 in terms of the Estate Agency Affairs Act 112 of 1976 (‘the Act”), with the mandate to regulate and control certain activities of estate agents in the public interest.
The EAAB regulates the estate agency profession through ensuring that all persons carrying out the activities of an estate agent as a service to the public are registered with the EAAB. A Fidelity Fund Certificate, which is to be renewed each year is issued as evidence of such registration and confirmation that such person is legally entitled to carry out the activities of an estate agent.
The Estate Agency Affairs Board (EAAB), which has been reporting to the Minister of Trade and industry since 1976, was transferred to the Department of Human Settlements on 17 May 2012 by Proclamation of the President of the Republic of South Africa.
TELEPHONE NUMBER 087 285 3222
MONDAY - FRIDAY
TO: ALL STAKEHOLDERS
RE: IT ISSUES
The Estate Agency Affairs Board (EAAB) is mindful of the fact that its IT system is, due to circumstances entirely beyond its control, presently performing below full efficiency. This, unfortunately, has had a negative effect on the EAAB’s back-office functionality.
We wish, however, to advise stakeholders that the EAAB portal remains fully functional so that:
The EAAB wishes to assure stakeholders that it is urgently addressing all systemic IT issues impacting upon its performance. It is anticipated that identified difficulties should be resolved by the end of August 2017 by which time IT services to stakeholders will be fully restored.
Stakeholders are urged to bear with the EAAB in the interim and to exercise patience while the IT system undergoes improvement. Please be aware that everything possible is being done to resolve the situation.
Date of issue: 16 August 2017