How to lodge a claim
The Estate Agency Affairs Act, Section 12(1) provides for the establishment and control of the Estate Agents Fidelity Fund. The fund is intended to reimburse persons who in certain circumstances have suffered pecuniary (actual) loss due to theft of trust monies by estate agents.
Claims must be lodged by way of an affidavit from the claimant setting out the circumstances giving rise to the claim. Necessary supporting documents will be required, such as:
- Proof of payment include receipts, paid out cheque,bank statements
- Relevant contracts concluded, Lease or Sale Agreement
- Police case number and full details of the investigating officer, and
- Proof of the pecuniary loss suffered.